People outside the company who need status, documents, and a straight answer without opening another ticket.
Solutions
Three AI systems, ready to set up
Synchronised helps companies put AI to work. Portal, Mail, and First Line are built. We connect them to your customers, your mail, and your systems.
01 · Portal
Customer portal with an AI chatbot
A signed-in place for customers. They see their account and ask a chatbot that already knows them.
- Orders, invoices, and requests
- Answers from your knowledge and their data
- Your brand and your limits on what it may say
Email orchestration for Microsoft 365
The mail product as it works today. Rules, labels, and connector actions your team can see and change.
- Shared and user mailboxes
- Transparent rules
- CRM, ERP, ticketing, and messaging
Help with ERP, CRM, reports, and SharePoint
Ask why an invoice is missing, why it will not post, why two systems disagree, or why a site is not connected. It can fix that, or show you how.
- ERP, CRM, Power BI, SharePoint
- Code, documentation, and live data
- Fixes the issue, or walks you through it
Who each system is for
Operations, finance, support, and sales teams on Microsoft 365 who need mail to update the systems they already use.
People who cannot see an invoice, cannot post it, see a report that disagrees with the CRM, or cannot find the SharePoint site that should be linked.
How a setup runs
We start with one system. Portal needs your customer data and the knowledge the chatbot may use. Mail needs a Microsoft 365 tenant and the mailboxes that carry the work. First Line needs repositories, documentation, and MCP connections to the systems it should be able to read, plus a clear list of changes it may make.
You keep the workspace. Rules, knowledge, and permissions stay visible to your team. When the first system is live, the others can sit beside it.